Dispute Policy

This policy outlines how disputes between buyers and sellers are handled on our platform.

Our platform offers a structured process to resolve disputes between buyers and sellers:

Direct Communication: Buyers and sellers are encouraged to communicate directly to resolve issues.
Opening a Dispute: If direct communication fails, the buyer can open a formal dispute.
Mediation: Our support team will review the case and facilitate a resolution.
Final Decision: If necessary, our team will make a final decision based on the evidence provided.